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Publications in International Management

Top Management Commitment and Involvement and Their Link to Key Account Management Effectiveness

Journal of Business and Industrial Marketing

International Management

English

Marketing for Socialism: Soviet Cosmetics in the 1930s

Business History Review

International Management

English

Service Spotlights

Service Science

International Management

Management Science

Operations Research

English

Perceptions of Wind Energy Projects in Two Coastal Massachusetts Communities

Electricity Journal

International Management

Management of Technology

English

Enriching the ECSI Model Using Brand Strength in the Retail Setting

European Journal of Management and Business Economics

Organizational Behavior

Human Resource Management

International Management

Hospitality Management

English

Why Can Some Service Employees Provide Service of a Consistently High Quality While Others Cannot?

Service Science

International Management

Management Science

Operations Research

English

Service ScienceEditorial Board, 2014

Service Science

International Management

Management Science

Operations Research

English

Introduction to the Cornell Hospitality Research Summit Special Issue: The New Science of Service Innovation in a Multipartner World

Service Science

International Management

Management Science

Operations Research

English

Metamodel for Service Analysis and Design Based on an Operational View of Service and Service Systems

Service Science

International Management

Management Science

Operations Research

English

Understanding Consumers’ Inferences From Price and Nonprice Information in the Online Lodging Purchase Decision

Service Science

International Management

Management Science

Operations Research

English