Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Secret to Success?

Performance Measurement and Metrics - United Kingdom
doi 10.1108/pmm-04-2014-0012
Full Text
Abstract

Available in full text

Date
Authors
Publisher

Emerald

Related search

Customer Satisfaction Assessment Using the SERVQUAL Model

Science Journal of Business and Management
2017English

An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction

International Journal of Service Science, Management, Engineering, and Technology
ManagementBusinessMultidisciplinaryEngineeringComputer ScienceAccounting
2016English

The Secret of My Success

Synthese
PhilosophySocial Sciences
2006English

Social Commerce Success Factors and Customer Satisfaction: Facebook Brand Page Platform

International Journal of Academic Research in Business and Social Sciences
2018English

Using SERVQUAL to Assess the Customer Satisfaction Level: A Study of an Urban Cooperative Bank

Journal of Economics and Public Finance
2016English

Getting More Value From the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments

College and Research Libraries
LibraryInformation Sciences
2015English

How Website Characteristics Give Impact to Customer Loyalty on Online Stores Through Customer Satisfaction

2020English

Iron Necessity: The Secret of Wolbachia's Success?

PLoS Neglected Tropical Diseases
PharmacologyPublic HealthEnvironmentalToxicologyInfectious DiseasesPharmaceuticsOccupational Health
2014English

Applying Social Network Analysis to Identify Project Critical Success Factors

Sustainability
DevelopmentManagementMonitoringEnvironmental ScienceRenewable EnergyEnergy EngineeringLawSustainabilityPlanningPolicyPower Technologythe EnvironmentGeography
2020English

Amanote Research

Note-taking for researchers

Follow Amanote

© 2024 Amaplex Software S.P.R.L. All rights reserved.

Privacy PolicyRefund Policy