Analisis Pengaruh Timeliness, Apology, Redress, Facilitation, Credibility Dan Attentiveness Terhadap Kepuasan Pelanggan (Studi Kasus BPJS Kesehatan Di Kabupaten Batang)
Sains: Jurnal Manajemen dan Bisnis
doi 10.35448/jmb.v11i2.6062
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Date
June 30, 2019
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Faculty of Economics and Business - Universitas Sultan Ageng Tirtayasa