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The Ombudsman: Who's at Fawlt at Fawlty Towers? Commentaries on the Citation Dilemma

Interfaces - United States
doi 10.1287/inte.1070.0323
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Abstract

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Categories
ManagementStrategyManagement ScienceInnovationManagement of TechnologyOperations Research
Date

April 1, 2008

Authors
Gary L. Lilien
Publisher

Institute for Operations Research and the Management Sciences (INFORMS)


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