A Strategic Approach to Building Online Customer Loyalty: Integrating Customer Profitability Tiers

Journal of Consumer Marketing - United Kingdom
doi 10.1108/07363760610712966
Full Text
Abstract

Available in full text

Date
Authors
Publisher

Emerald

Related search

How Website Characteristics Give Impact to Customer Loyalty on Online Stores Through Customer Satisfaction

2020English

Customer Relationship Management and Online Customers Brand Loyalty

2014English

A Customer Relationship Management Approach: Integrating the Call Centre With Customer Information

Journal of Database Marketing & Customer Strategy Management
2001English

Customer Segments Based on Customer Account Profitability

Journal of Targeting, Measurement and Analysis for Marketing
2006English

From Customer Loyalty to Social Advocacy

Journal of Direct, Data and Digital Marketing Practice
MarketingManagement of TechnologyInternational ManagementBusinessInnovation
2012English

The Effects of Online Shopping on the Customer Loyalty

Management Science Letters
AccountingManagementBusiness
2014English

Effects of Customer Relationship Management on Customer Loyalty

2019English

How Service Quality Affects Customer Loyalty in the Online Transportation

Asia Proceedings of Social Sciences
2018English

Service Quality, Religiosity, Customer Satisfaction, Customer Engagement and Islamic Bank’s Customer Loyalty

Journal of Islamic Marketing
Marketing
2019English

Amanote Research

Note-taking for researchers

Follow Amanote

© 2024 Amaplex Software S.P.R.L. All rights reserved.

Privacy PolicyRefund Policy