Amanote Research

Amanote Research

    RegisterSign In

A Customer Relationship Management Approach: Integrating the Call Centre With Customer Information

Journal of Database Marketing & Customer Strategy Management
doi 10.1057/palgrave.jdm.3240039
Full Text
Open PDF
Abstract

Available in full text

Date

April 1, 2001

Authors
M Meltzer
Publisher

Springer Science and Business Media LLC


Related search

A Knowledge Mining Approach for Effective Customer Relationship Management

International Journal of Knowledge-Based Organizations
2013English

Customer Relationship Management (CRM)

International Journal for Research in Applied Science and Engineering Technology
2018English

Effects of Customer Relationship Management on Customer Loyalty

2019English

A Strategic Approach to Building Online Customer Loyalty: Integrating Customer Profitability Tiers

Journal of Consumer Marketing
MarketingInternational ManagementBusiness
2006English

A Roadmap for Customer Relationship Management

International Business & Economics Research Journal (IBER)
2011English

The Relationship Between Employee Attributes and Customer Satisfaction: A Case of South African Call Centre Industry

Mediterranean Journal of Social Sciences
2014English

The Fundamentals of Customer Relationship Management

Advances in Marketing, Customer Relationship Management, and E-Services
2018English

Vom Customer Relationship Management Zum Citizen Relationship Management

Verwaltung & Management
2004English

Customer Segmentation in Customer Relationship Management Based on Data Mining

English

Amanote Research

Note-taking for researchers

Follow Amanote

© 2026 Amaplex Software S.P.R.L. All rights reserved.

Privacy PolicyRefund Policy