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Gower Handbook of Call and Contact Centre Management

Journal of Direct, Data and Digital Marketing Practice - United Kingdom
doi 10.1057/palgrave.dddmp.4340509
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Abstract

Available in full text

Categories
MarketingManagement of TechnologyInternational ManagementBusinessInnovation
Date

August 1, 2005

Authors
Belinda Haden
Publisher

Springer Science and Business Media LLC


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