Analisis Kualitas Pelayanan Publik Dengan Metode Fuzzy-Service Quality (F-Servqual) Dan Index Potential Gain Customer Value (IPGCV)
Jurnal Sistem dan Manajemen Industri
doi 10.30656/jsmi.v2i2.769
Full Text
Open PDFAbstract
Available in full text
Date
December 28, 2018
Authors
Publisher
Universitas Serang Raya