The Relationship Between E-Service Quality and User Satisfaction Regarding the Use of Mobile Banking in the Banking Industry

International Journal of Academic Research in Business and Social Sciences
doi 10.6007/ijarbss/v8-i12/5287
Full Text
Abstract

Available in full text

Date
Authors
Publisher

Human Resources Management Academic Research Society (HRMARS)

Related search

The Relationship Between Quality, Service Value, Customer Satisfaction and Behavioral Intentions: A Case Study in Mobile Banking in Ho Chi Minh City

Science & Technology Development Journal - Economics - Law and Management
2019English

Upgrading Service Quality of Mobile Banking

International Journal of Mobile Communications
Computer NetworksElectronic EngineeringComputer Science ApplicationsElectricalCommunications
2018English

Service Quality, Relationship Quality and Customer Loyalty (Case Study: Banking Industry in Iran)

Open Journal of Social Sciences
2014English

E-Banking Service Quality Dimensions and Its Effect on Customers Satisfaction

COMMERCE TODAY
2018English

The Relationship Between Service Quality and Customer Satisfaction in India’s Rural Banking Sector: An Item Analysis and Factor-Specific Approach

Lahore Journal of Business
2013English

The Effects of Mobile Banking Application User Satisfaction and System Usage on Bank-Customer Relationships

2016English

A Study of Mobile Apps in the Banking Industry

International Journal for Digital Society
2019English

The Relationships Between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector

2016English

Benefits Sought, Service Quality, and Their Relationship With Satisfaction and Loyalty of Banking Customers in Indonesia

International Journal of ADVANCED AND APPLIED SCIENCES
2019English

Amanote Research

Note-taking for researchers

Follow Amanote

© 2024 Amaplex Software S.P.R.L. All rights reserved.

Privacy PolicyRefund Policy