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Publications by Chee-Wee Tan

An Exploratory Study of the Formation and Impact of Electronic Service Failures

MIS Quarterly: Management Information Systems
ManagementComputer Science ApplicationsInformation SystemsManagement Information Systems
2016English

Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey

Information Systems Research
Information SystemsInformation SciencesComputer NetworksLibraryCommunicationsManagementManagement Information Systems
2012English

Modeling Collaborative Intentions and Behavior in Digital Environments: The Case of a Massive Open Online Course (MOOC)

Academy of Management Learning and Education
EducationHuman Resource ManagementOrganizational Behavior
2019English

Investigating the Impact of Gender Differences on Alleviating Distrust via Electronic Word-Of-Mouth

Industrial Management and Data Systems
Industrial RelationsIndustrialManufacturing EngineeringStrategyComputer Science ApplicationsManagementManagement Information Systems
2017English

Tell Me What You Want: Exploring the Impact of Offering Option Repertoires on Service Performance in Gig Economy

2020English

Emergent Collaboration on Twitter: A Case Study of the #BlackLivesMatter Movement

2018English

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