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Publications by Jens Fähling
From Products to Product-Service Systems: It Driven Transformation of a Medical Equipment Manufacturer to a Customer-Centric Solution Provider
SSRN Electronic Journal
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Penalty and Reward Contracts Between a Manufacturer and Its Logistics Service Provider
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Towards Sustainability-Driven Innovation Through Product-Service Systems
Correction To: On the Move Towards Customer-Centric Business Models in the Automotive Industry - A Conceptual Reference Framework of Shared Automotive Service Systems
Electronic Markets
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Strategies to Reduce Customer Complaints at a Telephone Service Provider in the Kinshasa Region , Democratic Republic of Congo
Singaporean Journal of Business , Economics and Management Studies
A Service-Oriented Framework for Manned and Unmanned Systems to Support Network-Centric Operations
From Ecodesign to Sustainable Product/Service-Systems: A Journey Through Research Contributions Over Recent Decades
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Service Innovation in Product-Centric Firms: A Multidimensional Business Model Perspective
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The Use of Data-Driven Technologies for Customer-Centric Marketing
SSRN Electronic Journal
