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Publications by Kathryn Ball
Getting More Value From the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
College and Research Libraries
Library
Information Sciences
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Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Secret to Success?
Performance Measurement and Metrics
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Quality Evaluation of Academic Library: The Libqual+® Methodology and Its Perspectives of Implementation in Brazil
Brazilian Journal of Information Science
Relative Influence of the LibQUAL+™ Dimensions on Satisfaction: A Subgroup Analysis
College and Research Libraries
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Patron-Driven Acquisition and the Educational Mission of the Academic Library
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Information Systems
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Survey on Usersâ Satisfaction in the Library of the University Hospital Puerta De Hierro
Revista Espanola de Documentacion Cientifica
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Analysis of Comments From the 1997 Survey of Spouses of Enlisted Personnel
The Importance of Peer-Reviewers. How to Recognize Their Merits?
Brazilian Journal of Cardiovascular Surgery
Medicine
Surgery
Cardiovascular Medicine
Cardiology
Getting More Out of the Classroom
Science
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Philosophy of Science
History
One More Comments on Programming With Big Number Library in Scientific Computing
The International Journal of Engineering and Science
