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Publications by Olgun Kitapcı
Müşteri Ara Yüz Özellikleri Ile E-Bağlılık Arasındaki İlişkide ETatminin Aracılık Etkisi - The Mediating Role of E-Satisfaction on the Relationship Between Customer Interface Quality and E-Loyalty
Journal of Business Research - Turk
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The Mediating Role of E-Satisfaction on the Effect of E-Service Quality Dimensions on E-Loyalty: A Lesson From Bukalapak.Com Indonesia
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The Influence of Website Brand Equity, E-Brand Experience on E-Loyalty: The Mediating Role of E-Satisfaction
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Kariyer Tatmini Ve İşten Ayrılma Niyeti Arasındaki İlişkide İşe Adanmışlığın Aracılık Rolü (The Mediating Role of Job Engagement in the Relationship Between Career Satisfaction and Intention to Quit)
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The Influence of Online Shopping Values and Web Atmospheric Cues on E-Loyalty: Mediating Role of E-Satisfaction
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The Role of Customer Involvement in Mediating the Relationship Between Brand Equity and Customer Loyalty
Effect of Social Responsibility and Service Quality on Customer Loyalty: The Mediating Role of Perceived Benefits and Satisfaction
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The Relationship Between E-CRM and Customer Loyalty: A Kenyan Commercial Bank Case Study
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Investigating the Relationship Between Customer Knowledge Management and Customer Loyalty: Mediating Role of Customer Value (Case Study: Saderat Bank of Khozestan)
New Trends and Issues Proceedings on Humanities and Social Sciences
