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Publications by Selamat Selamat
Importance of Performance Analysis and Potential Gain in Customer Value’s of Service Quality in Hospitals
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Service Quality and Determinants of Customer Satisfaction in Hospitals: Turkish Experience
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Analysis of Service Quality Using Servqual Method and Importance Performance Analysis (IPA) in Population Department, Tomohon City
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Measuring the Service Quality of Community Development Associations Using Importance-Performance Analysis
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Analisis Kualitas Pelayanan Publik Dengan Metode Fuzzy-Service Quality (F-Servqual) Dan Index Potential Gain Customer Value (IPGCV)
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Customer Perception of Service Quality in Public Transport
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Improving the Service Quality of Islamic Boarding School Based on Importance Performance Analysis Results
Review of Social Sciences
Analysis of Effect of Service Quality, Physical Environment and Customer Experience to Customer Loyalty Through Customer Satisfaction of Visitor Starbucks Coffee in Samarinda
