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Publications by Selena Killick
Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Secret to Success?
Performance Measurement and Metrics
Literature
Literary Theory
Library
Information Sciences
Related publications
Customer Satisfaction Assessment Using the SERVQUAL Model
Science Journal of Business and Management
An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction
International Journal of Service Science, Management, Engineering, and Technology
Management
Business
Multidisciplinary
Engineering
Computer Science
Accounting
The Secret of My Success
Synthese
Philosophy
Social Sciences
Social Commerce Success Factors and Customer Satisfaction: Facebook Brand Page Platform
International Journal of Academic Research in Business and Social Sciences
Using SERVQUAL to Assess the Customer Satisfaction Level: A Study of an Urban Cooperative Bank
Journal of Economics and Public Finance
Getting More Value From the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments
College and Research Libraries
Library
Information Sciences
How Website Characteristics Give Impact to Customer Loyalty on Online Stores Through Customer Satisfaction
Iron Necessity: The Secret of Wolbachia's Success?
PLoS Neglected Tropical Diseases
Pharmacology
Public Health
Environmental
Toxicology
Infectious Diseases
Pharmaceutics
Occupational Health
Applying Social Network Analysis to Identify Project Critical Success Factors
Sustainability
Development
Management
Monitoring
Environmental Science
Renewable Energy
Energy Engineering
Law
Sustainability
Planning
Policy
Power Technology
the Environment
Geography
