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Publications by Yves Dallery
A Flexible Architecture for Call Centers With Skill-Based Routing
International Journal of Production Economics
Management
Business
Economics
Manufacturing Engineering
Management Science
Industrial
Accounting
Econometrics
Operations Research
Related publications
Call-Routing Schemes for Call-Center Outsourcing
Manufacturing and Service Operations Management
Management Science
Management
Operations Research
Strategy
Dialogue Management in Vector-Based Call Routing
Optimal Balanced Control for Call Centers
Annals of Operations Research
Management Science
Decision Sciences
Operations Research
Optimal Scheduling in Call Centers With a Callback Option
Performance Evaluation
Computer Networks
Simulation
Hardware
Communications
Architecture
Modeling
Software
Optimal Balanced Control for Call Centers
SSRN Electronic Journal
A Scalable Flexible SOM NoC-Based Hardware Architecture
Advances in Intelligent Systems and Computing
Control
Systems Engineering
Computer Science
Call-Distribution-Based View: The Theoretical Ground for Strategic Routing Management
Journal of Communications
SOA-based Architecture for a Generic and Flexible E-Assessment System
Multilevel Full-Chip Routing for the X-Based Architecture
