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Publications by Belinda Haden
Gower Handbook of Call and Contact Centre Management
Journal of Direct, Data and Digital Marketing Practice
Marketing
Management of Technology
International Management
Business
Innovation
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A Customer Relationship Management Approach: Integrating the Call Centre With Customer Information
Journal of Database Marketing & Customer Strategy Management
Handbook of Management and Creativity
Handbook of Strategy and Management
Choice Reviews Online
Handbook of Quantitative Finance and Risk Management
Handbook of Vitiligo: Basic Science and Clinical Management
Journal of the American Academy of Dermatology
Dermatology
Numerical of a Call Centre With Two Types of Queue
International Journal of Innovative Technology and Exploring Engineering
Mechanics of Materials
Electronic Engineering
Civil
Structural Engineering
Electrical
Computer Science
Research Handbook of International Talent Management
Assessment of Thermal Comfort: A Study at Closed and Ventilated Call Centre
American Journal of Applied Sciences
Multidisciplinary
Interruption Management and Telephone Call Screening
International Journal of Human-Computer Interaction
Human Factors
Computer Science Applications
Ergonomics
Human-Computer Interaction
