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Publications by M Meltzer
A Customer Relationship Management Approach: Integrating the Call Centre With Customer Information
Journal of Database Marketing & Customer Strategy Management
Programmatic Need for a Zero Emission Steam Technology (ZEST) Research Facility
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A Knowledge Mining Approach for Effective Customer Relationship Management
International Journal of Knowledge-Based Organizations
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A Strategic Approach to Building Online Customer Loyalty: Integrating Customer Profitability Tiers
Journal of Consumer Marketing
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A Roadmap for Customer Relationship Management
International Business & Economics Research Journal (IBER)
The Relationship Between Employee Attributes and Customer Satisfaction: A Case of South African Call Centre Industry
Mediterranean Journal of Social Sciences
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Vom Customer Relationship Management Zum Citizen Relationship Management
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Customer Segmentation in Customer Relationship Management Based on Data Mining